Shipping policy

Shipping Policy

Last Updated: July 8, 2026

At Virtue Keepers Closet, we are committed to providing beautiful, carefully selected styles with reliable shipping and exceptional customer service. We strive to make your shopping experience as smooth and enjoyable as possible.

Shipping Availability

At this time, Virtue Keepers Closet ships exclusively to addresses within the United States. We are currently unable to ship orders to destinations outside the United States. As our business continues to grow, we look forward to expanding our shipping services to additional countries in the future.

We are pleased to offer FREE standard shipping on all orders shipped to U.S. addresses.

Order Processing & Delivery

To offer a wider selection of styles, our products are fulfilled from both U.S. and international fulfillment centers.

Items Fulfilled from Our U.S. Fulfillment Center

  • Processing Time: 24–48 hours

  • Estimated Delivery: 2–5 business days (processing time included)

Items Fulfilled from Our International Fulfillment Center

  • Processing Time: 3–4 business days

  • Estimated Delivery: 5–10 business days (processing time included)

Orders are processed and fulfilled Monday through Friday. Business days do not include weekends or recognized holidays.

Orders placed after 2:00 PM may begin processing on the next business day.

Please note that processing times are estimates and may vary slightly during holidays, peak shopping periods, or due to circumstances outside of our control.

Orders with Multiple Items

If your order contains items fulfilled from different fulfillment centers, your order may arrive in multiple packages on different days. This allows us to deliver each item as quickly as possible. There is no additional shipping charge for separate shipments.

Order Confirmation & Tracking

After your order is placed, you will receive an order confirmation with your VKC order number. Once your items have shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your package's delivery.

Shipping Delays

While we work hard to ensure timely delivery, occasional delays may occur due to weather, carrier issues, holidays, customs processing, or other circumstances beyond our control. We appreciate your patience and understanding.

Lost or Delayed Packages

If your package appears delayed, lost, or marked as delivered but cannot be located, please contact us. We will gladly work with the shipping carrier and make every reasonable effort to help resolve the issue whenever possible.

Shipping Address Accuracy

Please review your shipping address carefully before completing your purchase. Virtue Keepers Closet is not responsible for delays, additional shipping charges, or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

If you realize you've entered an incorrect shipping address, please contact us as soon as possible. If your order has not yet begun processing, we will do our best to update the address before it ships.

If your order has already shipped, we will gladly work with the shipping carrier and make every reasonable effort to help resolve the issue whenever possible. While we cannot guarantee that an address can be changed or that a package can be recovered after shipment, we are committed to providing the best assistance we can.

At Virtue Keepers Closet, we believe in treating our customers with kindness, honesty, and care. If a shipping issue arises, we'll do everything reasonably within our power to help find the best possible solution.

Questions?

If you have any questions about your order or shipping, please don't hesitate to contact us. We're always happy to help. Email at: virtuekeeperscloset@gmail.com

Thank you for choosing Virtue Keepers Closet. We truly appreciate your support and look forward to serving you!